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Even good managers and good people can make bad decisions. Under the pressure and rapidity of everyday business decisions and increasing competition, current policies and procedures may not be adequate to ensure responsible decision-making throughout an organization. Resources assists organizations and senior management to assess the adequacy of current policies and business practices to provide guidelines for ethical decision-making. Resources helps to gauge the strength of corporate culture, evaluate the clarity of the organization's ethical expectations, and identify specific issues for management attention. Where policies and expectations have not been clear, Resources can, through low-key confidential interviews, assess the organization's vulnerability and recommend positive ways to reinforce its commitment to responsible management.
Applications:
Evaluate the efficacy of current policies, procedures and practices in promoting responsible decision making Help to assess the perception and strength of corporate culture Help organizations determine when ethical intervention is appropriate Identify specific problems and issues requiring attention Develop practical guidelines and support for ethical decision-making
Methodology:
Resources typically begins with a series of confidential interviews with key senior executives. Their input and ideas are used to recommend the scope of assessment and determine functional areas to be included. A series of interviews and focus group sessions is the preferred methodology. On the basis of strictly confidential sessions, Resources prepares an assessment of issues and challenges with specific recommendations and action plans. The specific methodology, number of interviews and extent of the process, timetable and costs are dictated by the particular issues and situation. (If a wider employee survey is indicated, Resources can work with WalkerInformation, a firm providing a comprehensive research tool- "Business Integrity Assessment" to measure the integrity and ethics of organizations).
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